Pedal Tone got its start in Toronto in 2019. After relocating to the Ann Arbor area in 2025, we're proudly serving cyclists throughout Ann Arbor and the surrounding communities. While no longer officially serving Toronto, frequent trips back home mean we can sometimes work something out for non-rush needs.

Beyond Zone 4 (more than 35 miles from Ann Arbor), we quote each trip individually depending on the exact location. There's no hard rule, but we'll do our best to find the most appropriate solution.

Nope! Once an appointment is confirmed, just say hi when we arrive — look out for a gray truck. On-site services are performed outdoors (weather permitting) or under a well-ventilated structure, like a garage with the door fully open. The one exception is the Full Overhaul & Detailing, which is picked up and dropped back off rather than serviced on-site.

Absolutely, spectate and ask questions as we go. The Full Overhaul & Detailing is the one exception, since it's picked up and worked on off-site; we'll keep you posted on progress instead.

Sorry to hear it — that's the worst. Yes, that's our Ride Rescue service (+$60 on top of your zone's base fee), pending availability. Call or text us directly for the fastest response.

Unfortunately, no — carbon frame repair requires a specialized set of tools and skills we don't currently offer.

Either works. If you already have the part, bring it along — we'll check that it's the correct fit for your bike before installing, and let you know if it isn't. If you don't have it yet, Anthony also sells commonly needed parts and can recommend or source the right one for your bike

Yes — custom and miscellaneous work is billed at our $60/hour shop rate.

Yes — every visit has a base fee tied to your zone, with travel already included. See Services for the exact rate by zone.

Cash, Zelle, Venmo, and credit card. Cash, Zelle, and Venmo have no added fee. Credit card payments include a 2.6% + $0.15 processing fee, passed through at cost to cover what the card processor charges us. Gratuity is never expected, but always appreciated.

Item descriBefore booking a service, check your shifting technique:

1. Avoid a crossed chain line (large front / largest rear, or smallest front / smallest rear).

2. Avoid shifting under heavy load (hard climbs or sprints).

3. Shifting feels sluggish at slow cadence — speed up your pedaling and it should improve.

Still having trouble? Book a service and we'll take a look.ption

• Keep your drivetrain (gears, chain, derailleurs) well-lubricated.

• Dry your bike ASAP after riding in wet conditions.

• A quick rinse and wipe down goes a long way.

• Address loose fittings right away — they can cause permanent damage, to the bike and to you.